Location:	Brisbane
Category:	Business Support
Position Type:	Permanent
Job Reference:	BOE/1873804
Attachments:	No File Attached
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About us
Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force.

Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.

We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth.

The opportunity

We are recruiting for a full-time System Integration Lab (SIL) and Facility Support Coordinator, located in our Brisbane CBD Head Office. This position is responsible for managing and overseeing key aspects of the SIL operations, including the coordination of Boeing occupants and support for contractors involved in Defence network activities. This role ensures the safe and efficient operation of shared facilities, focusing on quality, safety, security and stakeholder alignment.

Additionally, you will provide support for facilities management alongside the Business Support & Site Service team as needed, collaborating with site leadership to maintain compliance with safety regulations and organizational standards.

In addition to primary responsibilities, you will also assist the Site Service Lead with Facility Management responsibilities as required, to ensure the broader facility is safe, compliant and to the standard needed for the business to carry out the work needed for its customers.

The person you will possess strong leadership and interpersonal skills, with a proven ability to motivate and manage a diverse team of stakeholders. You will have excellent communication abilities, a proactive problem-solving approach, and a keen attention to detail, all while prioritizing the needs of individuals in service delivery.

Responsibilities:

Primary Responsibilities/Daily Operations:

Operations Management & User Support: Oversee daily activities, ensuring smooth operations, timely maintenance, and effective resource allocation with Information, Digital Technology and Security (IDT&S)
Provide SIL focused technical support to users, maintain facilities compliance and monitor support systems for notifications and reliability, facilitate SIL logistics, and raise Non-conformance Reports (NCRs)
Stakeholder Relations: Build strong relationships with stakeholders, ensuring effective communication and addressing resource allocation conflicts to optimize workflows.
Compliance with regulations: ensure that the operations of the SIL comply with Boeing and Defence policies including the Defence Cabling Standards, the Information Security Manual (ISM) and the Defence Security Principles Framework (DSPF).

• Change and Quality Management
  Change Coordination: Lead the change process for SIL shared facilities, assessing requests to minimize disruption.
  Quality Safety and Security Monitoring: Ensure compliance with quality, safety and security standards through regular reviews, risk assessments, and after-hours support for critical systems.
• Environment, Health & Safety (EHS) and Electrical Safety Compliance Management:
  EHS Compliance and Assurance: Coordinate and maintain all EHS, hazardous substances and electrical safety risk assessments, registers and assurance activities
  EHS Management Plans and Documentation: Develop, implement, maintain, manage, and document systems and processes to ensure compliance.
  Ensure the safe and appropriate storage, handling, and disposal of all laboratory or workspace materials
  EHS Risk Management: develop and maintain appropriate EHS risk assessments and processes while ensuring compliance through inspections and audits. Identify safety hazards and oversee safety equipment, implementing corrective actions as needed. Ensuring the safe, appropriate storage, handling, and disposal of all laboratory or workspace materials.
  EHS Incident Management: Act as the first point of contact for SIL incidents, coordinating corrective actions
• Access Management
  Access Control: Manage access to SIL facilities, maintain a key safe register, conduct inductions for new users, and coordinate access for Defence stakeholders and contractors.
  Resource Utilization: Monitor resource utilization, providing reports on capacity and identifying needs for expansion or reconfiguration.

Secondary Responsibilities - Facility Management Support (as required):

Contractor Coordination: Assist in coordinating and escorting contractors for facilities and site services
Communication Support: Relay updates on floor plans, employee movements, and relevant policies to the Site Services team, and manage communications with building occupants regarding facility activities, planned works, and power outages.
Compliance Oversight: Support in regular inspections of contractor works to ensure compliance and quality standards are met.
Induction Facilitation: Help facilitate site inductions for new staff, contractors, and personnel.
Building Management Coordination: Facilitate communication with building management regarding emergency training, evacuation requirements, and exercises to ensure compliance and preparedness.

• Experience/Qualifications
  5+ years of direct experience in facilities, IT, Defence, or site services operational roles.
  Previous experience in a server room environment.
  2+ years in a large matrix organization.
  Experience engaging with senior stakeholders and translating operational requirements into actionable deliverables.
  Experience managing site operations in accordance with local laws and company policies.
  Strong relationship-building and stakeholder management skills.
  Project management experience/qualifications are a plus.

Culture

We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.

Benefits
- Flexible working options
- Study assistance
- Salary packaging
- Employee Incentive Program
- Global opportunities